Responsible Gambling Policy

GoldenBet is committed to promoting safer gambling and helping users keep play enjoyable and under control.

Core Principles

• Gambling should be entertainment, not a way to make money.
• Set a budget and time limit before you start.
• Never chase losses.
• Avoid gambling when stressed, upset, or under the influence.

Player Protection Tools

Depending on availability in your account settings, you may use deposit limits, loss limits, wager limits, session/time limits, reminders, timeouts (short breaks), and self-exclusion (longer exclusions where account access is blocked for the chosen period). For help activating these tools, contact Support.

Age and Eligibility

You must meet the minimum legal age requirement in your jurisdiction to use the Services. We may request verification to confirm eligibility.

Signs Gambling May Be Becoming a Problem

Consider seeking support if you spend more time or money than intended, borrow money to gamble, hide gambling from family or friends, feel anxious or guilty about gambling, or struggle to stop despite negative consequences.

Getting Help

If you think you may have a gambling problem, support is available through independent organizations. Common resources include GamCare, GambleAware / BeGambleAware, and Gamblers Anonymous. Local services may be available in your area through healthcare providers or community support.

Financial Controls

Use separate entertainment budgets, consider blocking gambling transactions with your bank (where supported), and keep track of deposits, withdrawals, and time spent.

Support and Self-Exclusion Requests

When requesting a timeout or self-exclusion, include your account email and preferred duration.

Policy Updates

We may update this policy to reflect improved tools and safer gambling practices.